Contact

Need help choosing a product, have a question about an order, or not quite sure where to start with your skincare?

We’re happy to help. 🌿

Tonic & Thyme Limited

Hawke’s Bay, New Zealand

Get in touch

Email: tonicandthyme.info@gmail.com

You can also contact us through our website contact form or send us a message through our official social media pages.

Product & Skincare Questions

Not sure which Tonic & Thyme product might suit you?

Tell us a little about what you’re looking for — such as dryness, sensitivity, a low-effort routine or general barrier support — and we can help you understand which of our products may be the best fit.

If you're currently undergoing medical or cancer treatment, you're also welcome to ask about our gentler, fragrance-free options. We can provide cosmetic product and ingredient information to help you make an informed choice, but we cannot provide individual medical advice.

Order Support

For questions about an existing order, please include your order number and the name used when placing your order so we can find it quickly.

Business Hours

Tonic & Thyme is a small New Zealand business, so you’re speaking to a real person rather than a giant customer-service department.

We aim to respond to enquiries within 1–2 business days.

Please note: Tonic & Thyme products are cosmetic products and are not intended to diagnose, treat, cure or prevent medical conditions.

Tonic & Thyme Limited

Hawke’s Bay, New Zealand