Privacy policy

PRIVACY POLICY

Last updated: 6 September 2026

Tonic & Thyme Limited ("we", "us", or "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

1. Who We Are Tonic & Thyme Limited 202 Townshend Street, Hastings, Hawke's Bay 4120, New Zealand Email: tonicandthyme.info@gmail.com Phone: 021 054 2343 NZBN: 9429053822918

2. Information We Collect We collect personal information you provide when placing an order, creating an account, signing up to our mailing list, or contacting us. This includes your name, email address, phone number, shipping address, and payment details (processed securely via Shopify Payments).

3. How We Use Your Information We use your information to process and fulfil orders, send order confirmations and shipping updates, respond to enquiries, send marketing emails (only if you opt in), and improve our products and services.

4. Sharing Your Information We do not sell your personal information. We may share it with trusted third parties who help us operate our store, including Shopify (platform), shipping carriers, and payment processors. These parties are bound by confidentiality obligations.

5. Marketing If you opt in to marketing, you can unsubscribe at any time via the link in any email or by contacting us directly.

6. Cookies Our store uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

7. Your Rights Under the Privacy Act 2020, you have the right to access and correct your personal information. To make a request, contact us at hello@tonicandthyme.co.nz

8. Data Retention We retain your information for as long as necessary to fulfil orders and meet our legal obligations.

9. Contact For any privacy concerns, please contact: Tonic & Thyme Limited

hello@tonicandthyme.co.nz 

021 054 2343